Toronto's Trusted Restoration Experts
For over 15 years, Pro Max Restoration has been the GTA's first call when disaster strikes. Family-owned, IICRC-certified, on-site within 45 minutes — 24/7/365.
Years Experience
Projects Completed
GTA Communities
Google Rating
Our Story: From Emergency Call to Complete Restoration
How a family-run emergency response team grew into Toronto's most comprehensive restoration and renovation company.
Built on Emergency Response, Expanded by Expertise
Pro Max Restoration was founded in 2009 when our owner saw a gap in Toronto's restoration industry: homeowners needed a company that would treat their emergency with the same urgency and care as if it were their own home. Starting with a single service van and an unwavering commitment to IICRC standards, we built our reputation one flooded basement at a time.
Over 15 years, that single van grew into a fleet of fully equipped emergency response vehicles. Our two-person team expanded to 20+ IICRC-certified professionals. And our service offerings evolved from emergency water extraction to encompass the full lifecycle of property restoration—from the initial 2 AM emergency call through complete renovation and rebuild.
Today, Pro Max Restoration is proud to be a preferred vendor for leading insurance companies, a trusted partner for 50+ property management firms, and the first call for thousands of Toronto homeowners when the unexpected happens.
Founded in Toronto
Pro Max Restoration began as a family-operated emergency response team serving Toronto's east end, specializing in water damage from burst pipes and basement flooding.
Full IICRC Certification
Achieved full IICRC firm certification including S-500 (water), S-520 (mold), and S-540 (trauma scene) standards.
GTA-Wide Expansion
Expanded operations to cover 55+ communities across the Greater Toronto Area with dedicated dispatch zones ensuring 45-minute response times from Mississauga to Scarborough.
500th Project Milestone
Completed our 500th successful restoration project, earning a perfect 5.0/5 Google rating and becoming a preferred vendor for multiple insurance brokers across Ontario.
Renovation Division Launch
Launched our full-scale renovation division—kitchens, bathrooms, basements, and whole-home remodels—bringing restoration-grade waterproofing and structural expertise to every build.
600+ Projects & Growing
Today, with 600+ completed projects, advanced equipment fleet, and a team of 20+ certified professionals, we remain a trusted Toronto name in restoration and renovation.
What Sets Pro Max Apart from Other Restoration Companies
The certifications, equipment, and commitment that make us Toronto's preferred restoration partner.
45-Minute Emergency Response
Strategic dispatch zones across the GTA ensure a certified technician is on-site within 45 minutes of your call—24 hours a day, 365 days a year. Every minute matters during a water emergency.
Full IICRC Firm Certification
We hold IICRC S-500 (water damage), S-520 (mold remediation), and S-540 (trauma scene) certifications. Our technicians complete 40+ hours of annual continuing education.
$5M Liability Coverage & Warranty
Every project is backed by comprehensive general liability insurance and a satisfaction guarantee. If our work doesn't meet IICRC standards, we return and resolve it at no cost.
Direct Insurance Billing & Documentation
We work directly with all major Canadian insurers—Intact, Aviva, Economical, Wawanesa—providing Xactimate estimates, moisture mapping reports, and real-time photo documentation.
Advanced Equipment Fleet
Truck-mounted extraction systems, thermal imaging cameras, commercial dehumidifiers, HEPA air scrubbers, and moisture meters—professional-grade equipment on every job.
Our Core Values: The Foundation of Every Project
The principles that guide how we respond to emergencies, manage restorations, and treat every client we serve.
Uncompromising Integrity
Transparent pricing with no hidden fees, honest damage assessments, and restoration protocols that never cut corners on health or safety. Every estimate reflects the real scope of work—nothing more, nothing less.
Relentless Improvement
Our technicians complete 40+ hours of annual IICRC continuing education. We invest in thermal imaging cameras, truck-mounted extractors, and HEPA air scrubbers to stay ahead of industry standards.
IICRC-Certified Professionalism
Every project follows IICRC S-500 (water damage), S-520 (mold), and S-540 (trauma) standards. Our documented protocols ensure repeatable, insurance-approved results on every job site.
Proactive Communication
Real-time photo updates, direct insurance adjuster coordination, and a dedicated project manager for every job. Homeowners, property managers, and brokers receive personalized progress reports at every phase.
Community First
As a family-owned Toronto business, we sponsor local emergency preparedness workshops and partner with neighbourhood associations across the GTA to help communities prepare for water emergencies.
Guaranteed Satisfaction
Our work comes with a comprehensive warranty backed by $5M in liability coverage. If the restoration doesn't meet your expectations or IICRC standards, we return and make it right—at no additional cost.
Comprehensive Restoration & Renovation Services
From the initial emergency call through complete property restoration—one certified team handles everything.
Industries & Clients We Serve Across the GTA
Trusted by residential homeowners, commercial properties, insurance companies, and property managers across 55+ GTA communities.
Homeowners & Families
Protecting Toronto families with 24/7 emergency response and restoration-grade renovations.
Property Managers & HOAs
Preferred vendor for 50+ GTA property management firms with direct billing.
Insurance Companies
Full documentation, Xactimate estimates, and direct adjuster coordination.
Real Estate Professionals
Pre-sale restoration and renovation to maximize property value.
Commercial & Hospitality
Minimal downtime restoration for hotels, restaurants, and retail spaces.
Certifications, Licenses & Affiliations
Verified credentials that demonstrate our commitment to industry-leading standards and professional excellence.
IICRC Certified Firm
S-500, S-520, S-540 standards
WSIB Covered
Full worker safety compliance
Top Choice Award
Voted by Toronto consumers
Eco-Friendly Certified
Green restoration practices
The Standards We Work To
Our content is written and reviewed by the Pro Max Restoration technical team, the same IICRC-certified technicians who carry out water damage restoration, mold remediation and fire damage recovery across Toronto and the GTA every day. Guidance on this site reflects the IICRC S-500 and S-520 standards and what we see on real GTA properties, not generic advice.
IICRC S-500 Certified
The ANSI-approved Standard for Professional Water Damage Restoration. It governs how water losses are categorised, how structures are dried and how "dry" is verified with moisture readings rather than guesswork.
IICRC S-520 Certified
The ANSI-approved Standard for Professional Mold Remediation. It governs containment, negative air pressure, HEPA filtration, safe removal of affected materials and post-remediation verification.
Ontario O. Reg. 278/05 Compliant
Asbestos abatement is carried out to Ontario Ministry of Labour regulation O. Reg. 278/05, covering Type 1, 2 and 3 operations, air monitoring and disposal at licensed facilities.
Licensed & Fully Insured
We are a licensed and insured Ontario restoration contractor, and we carry the coverage required to work in occupied homes, condominiums and commercial properties.
Direct Insurance Billing
We bill Intact, Aviva, Desjardins, TD Insurance, Wawanesa, Co-operators and other major Canadian carriers directly, and we document every loss to the standard adjusters expect.
Calibrated Measurement, Not Guesswork
Every job uses FLIR thermal imaging and calibrated moisture meters, with daily readings logged until materials reach the IICRC dry standard. You receive that documentation.
How we produce the guidance on this site
Read our full editorial standards →- Written and reviewed by IICRC-certified technicians who perform this work daily.
- Technical guidance follows the IICRC S-500 (water) and S-520 (mold) standards.
- Ontario-specific insurance and municipal information is checked against Insurance Bureau of Canada and City of Toronto sources.
- Cost ranges reflect real GTA project pricing and are presented as estimates, never as quotes.
- Pages carry a visible last-updated date, and we revise them when standards, programs or pricing change.
- We do not publish medical advice; health guidance links to Health Canada.
Ready to Experience the Pro Max Difference?
Contact our IICRC-certified team for a free, no-obligation property assessment. Available 24/7 across the Greater Toronto Area.