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24/7 Emergency ServiceCall 416-988-3539
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Pro Max Restoration emergency response team with branded service vehicles arriving at a Toronto home during a rainstorm
★ 5.0 Rating — 11 Google Reviews

Toronto's #1 Water Damage Restoration

24/7 emergency restoration across the GTA. IICRC certified technicians on-site in under 45 minutes.

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Why Toronto Homeowners Choose Our Water Damage Restoration Company

With 15+ years and 600+ restored GTA properties, our IICRC certification, 45-minute response and direct insurance billing set us apart.

IICRC Certified Professionals

Our technicians hold IICRC S-500 and S-520 certifications—the gold standard in water damage restoration.

45-Minute Emergency Response

On-site within 45 minutes of your call, 24 hours a day, 7 days a week, 365 days a year.

15-Minute Callback Guarantee

We guarantee a return call within 15 minutes—because every minute matters during a water emergency.

Insurance Claims Assistance

Direct billing and full documentation support to make your insurance claim process seamless.

Family Owned & Operated

We treat every property like our own, with honest pricing and transparent communication.

Advanced Equipment

Truck-mounted vacuums, thermal imaging, industrial dehumidifiers, and HEPA air scrubbers.

Our Restoration Certifications & Affiliations

IICRC S-500 and S-520 certifications and industry memberships that back our water damage restoration and mold remediation work across Toronto and the GTA.

IICRC certification logo
Canadian Condominium Institute certification logo
WSIB CSPAAT certification logo
The Best Toronto certification logo
100% Guarantee certification logo
ACMO Associate Member certification logo
100% Eco Friendly certification logo
Top Choice Award certification logo
IICRC certification logo
Canadian Condominium Institute certification logo
WSIB CSPAAT certification logo
The Best Toronto certification logo
100% Guarantee certification logo
ACMO Associate Member certification logo
100% Eco Friendly certification logo
Top Choice Award certification logo
IICRC certification logo
Canadian Condominium Institute certification logo
WSIB CSPAAT certification logo
The Best Toronto certification logo
100% Guarantee certification logo
ACMO Associate Member certification logo
100% Eco Friendly certification logo
Top Choice Award certification logo

Water Damage Restoration Reviews from Toronto Clients

Real reviews from Toronto and GTA homeowners and businesses we've helped recover from water damage, flooding and mold.

Educated, professional and extremely helpful. PRO-MAX Restorations had guys readily available to help diagnose, quote and treat the mold in my home. Tony was excellent with advanced technical questions. BRAVO PRO-MAX, Bravo!

Aishe Durmishi

Toronto

Their team was prompt, professional, and thorough. Completed hoarding/containment barrier work effectively. Highly recommend for messy indoor construction projects.

Jason Burgess

Toronto

Had a flooding from second floor laundry at midnight. Kevin attended our call and helped assess the situation. He was very honest in recommending solutions, saved us hundreds of dollars.

Rashma Itani

Toronto

True professionals in water mitigation and full property restoration. Kleo and their crew restored our property in a timely manner.

Eno K.

Toronto

Pro Max Restoration exceeded our expectations with prompt service and exceptional results. Highly recommended!

Aisha Patel

Toronto

Their team swiftly rehabilitated our flooded basement, saving our property from further damage.

Omar Khan

Mississauga

How Our Emergency Response Works

A proven 5-step approach refined over 600+ successful restoration projects across Toronto and the GTA.

1

Emergency Call

24/7 hotline with 15-minute callback guarantee

2

Rapid Assessment

On-site within 45 minutes with thermal imaging

3

Water Extraction

Truck-mounted vacuums remove standing water

4

Drying & Cleaning

Industrial dehumidifiers and antimicrobial treatment

5

Full Restoration

Complete structural repair to pre-loss condition

Need Emergency Restoration? We're Here 24/7

Our certified technicians arrive on-site within 45 minutes. Don't wait—call now for immediate assistance.

Toronto's Trusted 24/7 Water Damage Restoration Company

Pro Max Restoration is a locally based water damage restoration company serving Toronto and the entire Greater Toronto Area around the clock. When a pipe bursts, a basement floods, or a sewer backs up, our IICRC certified technicians arrive fast, contain the damage, and start extraction immediately, before a manageable leak turns into a full structural loss. We have restored more than 600 GTA properties over more than 15 years in business, and we hold a 5.0 Google rating across 11 reviews, built on straightforward communication, careful workmanship, and consistently showing up when we say we will, day or night, every single day of the year, regardless of the weather or the hour.

Every job starts with a call to 416-988-3539, answered live 24 hours a day, 365 days a year, with an average onsite response of about 45 minutes anywhere in Toronto and the surrounding GTA. Our crews are IICRC S-500 certified for water damage restoration and IICRC S-520 certified for mold remediation, so the same technicians who extract standing water are also trained to assess moisture intrusion, map hidden saturation behind walls and under flooring, and prevent the mold growth that untreated water damage typically produces within 24 to 48 hours of the original event, protecting both the structure and your family's health.

Pro Max Restoration bills all major Canadian insurers directly, including Intact, Aviva, Desjardins, TD Insurance, Wawanesa, and Co-operators, so homeowners are not left chasing paperwork or fronting large costs while their basement sits wet and waiting. We operate as a single source contractor from emergency water extraction through structural drying, demolition, and complete rebuild, meaning one company and one point of contact carries your property from the moment of the flood all the way to the finished repair, coordinated out of our North York head office at 1875 Leslie Street for fast dispatch across the whole GTA.

Residential and Commercial Water Damage Restoration Services

Pro Max Restoration handles residential water damage restoration and commercial water damage restoration across Toronto, from single family basements to multi unit apartment buildings and commercial properties. Every service below is available as part of our 24/7 emergency response, backed by IICRC certified technicians and equipment sized to the scope of the loss.

Emergency Water Extraction

Our crews use truck mounted and portable extraction units to remove standing water from carpets, hardwood, tile, and subfloor within the first hour onsite. Fast extraction limits how far water wicks into walls and framing, which directly shortens drying time and reduces the chance of secondary damage like swelling, delamination, or mold growth taking hold.

Structural Drying & Dehumidification

Once bulk water is removed, we place commercial air movers and LGR dehumidifiers in a calculated drying configuration based on room size, humidity, and material type. Technicians monitor moisture content in drywall, subfloor, and framing daily with penetrating meters and thermal imaging until readings return to a dry standard before closing the job.

Flooded Basement Cleanup

Toronto basements flood from heavy rain, sewer surcharge, foundation cracks, and failed sump pumps. We extract water, remove saturated drywall and insulation below the flood line, dry the structure with industrial equipment, and apply antimicrobial treatment so a flooded basement does not turn into a long term moisture and odor problem.

Burst Pipe & Frozen Pipe Repair

Winter freeze thaw cycles are a leading cause of burst pipes across the GTA. Our team shuts off the water source, extracts standing water, opens affected walls or ceilings where needed, dries the cavity completely, and coordinates repair of the failed pipe so the same freeze thaw failure does not repeat next season.

Sewer Backup & Category 3 Cleanup

Sewer backups involve category 3 contaminated water that requires different handling than a clean water loss. We remove and dispose of unsalvageable porous materials, clean and disinfect affected surfaces, use negative air and HEPA filtration to control airborne contaminants, and dry the space to a safe, documented standard before reconstruction begins.

Mold Remediation After Water Damage

Because our technicians are IICRC S-520 certified, we test for and remediate mold that develops after any water intrusion, not just obvious flooding. Remediation includes containment, HEPA air scrubbing, removal of affected materials, and antimicrobial application, closing the loop between the original water damage restoration job and any mold it left behind.

Our Emergency Water Damage Restoration Process in Toronto

Every water damage restoration job Pro Max Restoration handles in Toronto follows the same disciplined sequence, from the first phone call to the final insurance sign off. Consistency matters because it keeps drying times predictable, protects against hidden mold growth, and gives homeowners a clear picture of what happens next at every stage.

1

Emergency Call & Dispatch

You call 416-988-3539, available 24/7/365, and speak with a live dispatcher who gathers the details of your water damage and sends the nearest available crew. Our average onsite arrival time across Toronto and the GTA is about 45 minutes, because the first hour after a flood or burst pipe is the most important for limiting damage.

2

Inspection & Moisture Mapping

On arrival, technicians identify the water source, classify the contamination category, and use moisture meters and thermal imaging cameras to map how far water has traveled behind walls, under flooring, and into framing. This moisture map becomes the baseline we use to size equipment and document the loss for your insurer.

3

Water Extraction

We remove standing water with truck mounted and portable extraction equipment, working room by room across carpets, pad, hardwood, tile, and slab. Fast, thorough extraction is the single biggest factor in whether a water damage restoration job finishes in days rather than weeks, so this step is never rushed or skipped.

4

Structural Drying & Dehumidification

Air movers and LGR dehumidifiers are positioned according to the moisture map to dry framing, subfloor, and drywall from the inside out. We track moisture readings daily and adjust equipment placement as materials dry, rather than leaving units running blind, so drying is efficient and fully documented.

5

Cleaning, Sanitizing & Mold Prevention

Affected surfaces are cleaned and treated with antimicrobial solutions to control bacteria and prevent the mold growth that can begin within 24 to 48 hours of a water event. Where category 2 or 3 water was involved, we use HEPA filtration and negative air to keep contaminants from spreading to unaffected areas.

6

Reconstruction & Insurance Handoff

Once the structure is verified dry, our reconstruction team handles demolition of unsalvageable materials and rebuilds affected drywall, flooring, and trim to match your home. Because we bill Intact, Aviva, Desjardins, TD Insurance, Wawanesa, and Co-operators directly, you deal with one company from the first extraction to the final coat of paint.

Why Toronto and GTA Homes Are Prone to Water Damage

Toronto winters push pipes to their limit. When temperatures drop below minus 20 Celsius, water inside poorly insulated pipes in exterior walls, attics, and garages can freeze, expand, and split the pipe, a failure that often is not discovered until the thaw begins and water is already running through drywall and framing. Add in the region's aging housing stock, much of it built before 1980 with clay drain tile and cast iron stacks, and you have a large share of GTA homes carrying plumbing that is well past its expected service life, more prone to cracking, root intrusion, and sudden failure than newer PVC systems.

Heavy summer storms overload Toronto's older combined sewer system in parts of the city, causing surcharge that pushes wastewater back into basements through floor drains and laundry connections, a risk that is highest for homes without a functioning backwater valve. Downtown, condo towers see their own pattern of water damage from riser pipe failures and unit to unit leaks. Spring thaw and overland flooding add further pressure on foundations and window wells each year, and hot water tanks, which typically fail between year 10 and year 12, remain one of the most common sources of sudden basement flooding across the GTA.

Whatever the cause, we handle it end to end — water damage restoration, flooded basement cleanup, burst pipe repair, sewer backup cleanup and mold removal.

Water Damage FAQ

Water Damage Restoration in Toronto — Common Questions

How much does water damage restoration cost in Toronto?
Cost depends on the extent of the water damage, the category of water involved, and how much drying and reconstruction is needed. Many jobs are fully covered by home insurance once the deductible is met. We bill insurers like Intact, Aviva, and Wawanesa directly, and can give you a clear scope and estimate after our free onsite inspection. Call 416-988-3539 for a fast assessment.
How fast can you respond to a water damage emergency?
Pro Max Restoration answers calls 24/7/365 and our average onsite response time is about 45 minutes anywhere in Toronto and the GTA. Because we operate as a 24/7 emergency water damage restoration company with crews positioned across the region, we can typically begin extraction the same hour you call 416-988-3539, which limits how far water spreads.
Does insurance cover water damage restoration?
Most home and commercial policies cover sudden, accidental water damage such as burst pipes, appliance failures, and sewer backups where you carry that endorsement, though coverage details vary by policy. Pro Max Restoration bills all major Canadian insurers directly, including Intact, Aviva, Desjardins, TD Insurance, Wawanesa, and Co-operators, and documents the loss thoroughly to support your claim.
Do you offer 24/7 emergency water damage restoration service?
Yes. Pro Max Restoration operates 24 hours a day, 365 days a year, with live dispatch and crews ready to respond to burst pipes, flooded basements, and sewer backups at any hour. Water damage does not wait for business hours, so neither do we. Call 416-988-3539 any time, day or night, for immediate emergency response.
How long does water damage restoration take?
A typical water damage restoration job takes 3 to 5 days for extraction and structural drying, though the timeline depends on how much water intruded and which materials were affected. Reconstruction after demolition adds additional time depending on scope. We monitor moisture daily with meters and thermal imaging so drying is verified complete, not just assumed.
What areas do you serve?
Pro Max Restoration serves Toronto and the entire Greater Toronto Area from our head office at 1875 Leslie Street in North York, with crews dispatched across the GTA for residential water damage restoration and commercial water damage restoration alike. If you are searching for water damage restoration near me or a water damage company near me, call 416-988-3539.
Are you IICRC certified?
Yes. Pro Max Restoration technicians hold IICRC S-500 certification for water damage restoration and IICRC S-520 certification for mold remediation, the two industry standards that govern how water losses and mold growth should be assessed, contained, and corrected. With 15 plus years of experience and 600 plus GTA properties restored, our teams work to those standards on every job.
Do you handle mold after water damage?
Yes. Because water damage can lead to mold growth within 24 to 48 hours, our IICRC S-520 certified technicians test for and remediate mold as part of the same water damage restoration job, using containment, HEPA air scrubbing, and antimicrobial treatment. Addressing mold and moisture together avoids a second emergency call later. Reach us at 416-988-3539.

Dealing with water damage right now?

IICRC-certified crews on-site across Toronto and the GTA in 45 minutes.

Call 416-988-3539